Privacy Policy
At CommuteCompanion, we offer UK commuters and casual travellers the opportunity to get in touch, know people in their local areas, build relationships, car share, network with like minded people and establish local communities. We have developed this Privacy Policy to inform you of our practices and policies and how we use the Personal Information you submit to CommuteCompanion "www.CommuteCompanion.com" herewith referred to as website or interactive platform in this context.

CommuteCompanion (“CommuteCompanion”, “we” or “us”)operated by Traincompanion Ltd do take seriously the privacy of users of its website. Unless otherwise stated within the policy, capitalized terms shall have meanings assigned to such terms in the CommuteCompanion Terms of Service, which incorporates this Privacy Policy by reference.

Your "Personal Information" within the context of this Privacy Policy refers to information about you that personally identifies you, like your name or e-mail address, as well as other non-public information that is associated with these.

"Anonymous Information" generally refers to information that is not associated with or linked to your Personal Information; Anonymous Information does not permit the identification of individual persons. We collect and use Personal Information and Anonymous Information as described in this Privacy Policy.
User Consent
By submitting your Personal Information through our Website, you agree to the terms of this Privacy Policy and expressly consent to the processing of your Personal Information according to this Privacy Policy. We will not forward your email address, date of birth or any other private details of your profile to third parties not associated with the services we offer users of this website. We will however use this information to provide information that may be beneficial e.g. your location and connecting stations will be useful in providing information to other users of the same connections and local information at these stations that may be useful to you.
General
Personal Information voluntarily submitted to us via our website is collected to provide you with the services you require as laid out in “About Us”.

  • On registration with CommuteCompanion©, we will collect your name, e-mail address, your gender, date of birth, and profession where necessary for any services we offer including your departing and arriving stations or towns and postal code to help us provide you with local and specific information you may require. Your name, date of birth and email address will not be displayed to other users of the website at anytime and you will not be given the opportunity to display this information to other “Companions” at any time.
  • Any such information saved in your profile will also be collected to facilitate matching you to your preferred potential commuter companion(s). 
  • Personal Information also posted in other features provided by CommuteCompanion© e.g. Public Messages and Forums will be collected ("Publicly Posted Information"). You are however advised to deceit from posting any personal information e.g. emails, phone numbers, postal address, bank details and NI number in any public messages. CommuteCompanion© will not be held liable whatsoever to any incidents that may occur as a result of your private information being made public to other users of the website either intentionally or unintentionally. We have made provisions to ensure that you do not unknowingly make your private information public. We will also not be held liable if you choose to make your private information known to your new found companion. 
  • When you contact us by sending us an e-mail, we will collect your e-mail addresses and any information contained in the e-mail you send us. Your email address will however not be forwarded to third parties, it will be used as a medium for contact where necessary especially for service information and updates to the website. 
  • Information automatically collected includes IP addresses, browser information and cookies which we use to optimise our services to you. You can however change your internet browser settings to protect this information.

On registration and signing into the CommuteCompanion© network, you are not anonymous to us. If you are browsing the Website without registering with CommuteCompanion, you are anonymous to us and we cannot help you with services tailored to your needs.

Use of information
A selection of attributes of your profile can be viewed by any visitor of the CommuteCompanion. Such information will include your “Username”, your “Relationship Status”, your “Profession”, your “Gender” and “Travelling Stations/Towns”. You however have the opportunity to control what part of your profile information and photos is visible to visitors of the CommuteCompanion website and to your “companions” in the private gallery settings.

In order to provide you with some of the features that the CommuteCompanion community offers to its members, we may use Personal Information that is stored in your profile after you have requested such features, for example to send invitation e-mails to other commuters within the CommuteCompanion community, updates and other special announcements. We may also use some information provided in your profile to provide useful information about social networking services to other commuters who might be interested in joining the CommuteCompanion community.

When you use certain features of the CommuteCompanion network (like Messaging, forums and the public message boards), some of the Personal Information you entered into your CommuteCompanion profile and any information, including Personal Information, that you enter using one of these features, might be used and displayed. Your name and email address will however never be displayed unless you type this into the Public Message. We will not be held liable for this as you are clearly advised to be cautious about the type of personal information you place on the website.

Members of the CommuteCompanion community can use the “Search Profile” feature to search for other members using different criteria, like train station or gender. The Personal Information that CommuteCompanion members enter into their profile will be used for these searches to facilitate the process of matching you with potential companions for car sharing or train travel to work. Please bear in mind that any information “publicly” posted throughout the CommuteCompanion network is accessible to every visitor of the website. CommuteCompanion may analyse any information collected for its own purposes. In addition, CommuteCompanion will also remove information that can be considered as sensitive personally identifying information to render them anonymous to protect your web privacy. We may also use anonymous information for any purpose and may also disclose anonymous information where deemed necessary.
Information Sharing and Disclosure
We at CommuteCompanion do not rent, sell, or share personal information about you with other people or non-related companies except to provide products or services you've requested, when we have your permission, or as otherwise described by our privacy policy.

We may also provide your Personal Information to third party service providers who work on our behalf under confidentiality agreements to provide some of the services and features of the CommuteCompanion community and to help us communicate with CommuteCompanion members. This information may be used by the service providers to facilitate communication with you about offers from CommuteCompanion and its partners. The service providers however do not possess the independent right to share this information with any other third parties.

Occasionally, we may also provide information to third-party advertising companies. Please be aware that the handling of your Personal Information by our partners or the third-party advertising companies is governed by their privacy policy, not ours. We however make sure that their privacy policy is conformant with ours. Please note that information we disclose will not relate to you in any way except in exceptional circumstances as described below.

If our company or our assets are acquired by another company, that company will possess the Personal Information collected by us and it will assume the rights and obligations regarding your Personal Information as described in our Privacy Policy. We will however guarantee that your personal information provided is used under the terms and conditions under which we operated.

In exceptional circumstances where deemed necessary, we will share personal information with the Police or Train Operating Companies for criminal investigations or for the sake of public safety.
Disclaimer
  • CommuteCompanion the trading name of Traincompanion Ltd is a private company with no affiliations to the Association of Train Operating Companies (ATOC) or PassengerFocus the official voice of UKs rail commuters;
  • Our polls and user comments are to be used for interactive purposes only in the CommuteCompanion community and should not be considered as the official view of commuters in the UK;
  • All information provided by you are strictly for interactive purposes only; we will co-operate with authorities when need arises;
  • Complaints about your journeys “Train Pains & Joys” are strictly for interactive purposes; although we may share this information with the authorities when need arises to improve on your commute; 
  • We will not be held liable for events that may occur when you meet people using our services. You will be solely responsible for your actions and hence we advise you to be cautious about who you meet and where.
  • We do not accept any responsibility or liability for any circumstance that may result as a consequence of information (in any form) published by users of this website
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